1. Agreement to Terms
These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and RK Digital Global ("we," "us" or "our"), concerning your access to and use of our website as well as any other media form, media channel, mobile website, or related services (collectively, the "Site"). You agree that by accessing the Site or engaging our services, you have read, understood, and agree to be bound by all of these Terms of Service.
2. Intellectual Property Rights
Unless otherwise indicated, the Site and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights. Except as expressly provided in these Terms of Service, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
3. Client Obligations and Responsibilities
By engaging RK Digital Global for digital marketing, web design, or consulting services, you agree to provide timely access to necessary assets, logins, and approvals required for us to perform our services effectively. Delays in client feedback or asset delivery may result in project timeline extensions. Furthermore, you guarantee that any elements of text, graphics, photos, designs, trademarks, or other artwork provided to us for inclusion in web pages or marketing materials are owned by you, or that you have permission from the rightful owner to use each of these elements.
4. Payments and Billing
We require a deposit or upfront payment for most projects before work commences, as outlined in your individual service proposal or invoice. All prices are quoted and payable in the agreed-upon currency. We reserve the right to suspend services or withhold final project files if payments are not made according to the agreed schedule. Late payments may be subject to a late fee.
5. Revisions and Scope Changes
Our project proposals include a specific scope of work and a set number of revisions. Any requests for additions, changes, or revisions outside the original scope of work will be billed at our standard hourly rate or quoted separately as a change order. We aim to be flexible, but significant scope creep must be managed to ensure project quality and timeline adherence.
6. Prohibited Activities
You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us. Systematically retrieving data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us is prohibited.
7. Limitation of Liability
To the fullest extent permitted by applicable law, RK Digital Global will not be liable for any indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the site or our services, even if we have been advised of the possibility of such damages. We do not guarantee specific rankings on search engines or guaranteed ROI from ad spend, as these platforms are governed by third-party algorithms.
8. Contact Information
In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site or our services, please contact us at:
Email: legal@rkdigitalglobal.com
Address: 123 Digital Avenue, Tech District